AFE ATLANTA CHAPTER 42

Tour - Don't Miss This One !

Wednesday 19th, 2004

10:45 Arrive/Sign In

11:00 Overview

12:00 Lunch

1:00 Tour Starts

Lunch Provided by GE Fanuc

GE-FANUC 

Monitoring and Diagnostic Center

They monitor "real time" 400 to 900 Turbines and watch/control them 

when they are brought on line at locations around the world. 

Tour Location: 4200 Wildwood Parkway Atlanta

Take 75 to Windy Hill RD (go right if you were heading north or left from south) to Powers Ferry Rd.  

Go left on Power Ferry Rd to the 1st or 2nd light, across from a huge red brick professional center. 

Go right on Wildwood Pky, the only way you can turn, to the 4200 building on the right. 

Go to the guard and he'll take you from there.

 Overview
 
The Operations Center is a 24x7 monitoring and support organization located
in Atlanta, GA at the GE Power Systems headquarters with satellite locations
in Clydebank, Scotland and Bourogne, France. The Center primarily evaluates
the operation of GE Gas Turbines and a smaller number of Steam Turbine
models. Although the list of units we monitor is constantly growing,
following is a list of models that are currently being monitored, either
under a GE Warranty period or an applicable Contractual Services agreement:
Steam - D11, A10; Gas - 7EA, 7F, 9F and 6F frame sizes. This list is not all
inclusive - to understand our complete list of frame sizes please visit the
Equipment Definition page. 
 
At the end of such contracts, units may continue to be monitored for data
collection purposes only or the service may be disconnected depending on
customer preference. 
 
The Operation Center's charter is described by the following vision and
mission: 
 
Vision: To be recognized as the best in class provider of power generation
operational support to drive the success of GEPS customers. 
 
Mission: To drive customer success by providing quality information and
timely services that enhance productivity, improve equipment availability
and reliability, and enable the customer to effectively operate in todays
competitive power generation market.

Leveraging and applying state of the art technology, interacting with
experts in the industry, and the provision of competent, unparalleled
service will be the cornerstone of our success. 
 
 
Benefits
 
The monitoring, collection, and analysis of operational data from the
turbines allows for the early identification of issues and facilitates a
quick response to any identified issues, resulting in one or more of the
following benefits:

Real-time trouble-shooting support
Reduced risk of damages and operating costs
Increased unit efficiency and availability
Extended outage intervals
Decreased repair times
Avoidance/reduction of forced outages
 
Services
 
The Operations Center system is comprised of On-Site Monitors (OSM) at each
power plant site which collects operational data from the turbine controller
and transmits the information through phone and network connections back to
Atlanta for storage and analysis. Real-time unit observation may be
performed for special situations such as first fire and remote DLN tuning
but typically data retrieval is performed on each machine in intervals of
several minutes to several hours, depending on the urgency and the quality
of infrastructure that exists for that location.

Primary Operations Center activities include: 
 
Monitoring plant operations through manual and automated techniques:
Approximately 600 tags are pulled from the MkV / MkVI gas turbine / steam
turbine or generator using a change detect methodology. This results in
nearly 20MB of information per turbine per day collected for central
analysis. Unit information is reviewed continuously as it is received. 
 
Customer Unit Operations: Operations Center technical specialists interact
with customers to perform real-time troubleshooting of customer turbine
issues. Turbine events such as trips may be centrally detected and incident
cases, referred to as Power Answer Center cases, are automatically created
for troubleshooting by the Op Center staff. More detailed root-cause
analysis and corrective actions may be escalated to the Product Service
and/or Reliability Engineering teams. Trips with event information are
posted automatically to the Daily Trip reports as they are received.
(Historical data back to 5/1/2001) 
 
Operational Data Requests: Provide historical data for the detailed
root-cause analysis (RCA) of fleet and unit specific issues. Data is also
provided to support ongoing validation of new product introduction. 

 
Operational Information: Information is provided to a number of locations
throughout the business including F-Rotor Scorecard, Outage Optimizer,
Marketing etc.... 
 
Power Answer Center: Supporting the Field Engineer with technical responses
and direction, as well as providing Customer assistance through eCustomer
Service, the Power Answer Center (PAC) provides the front line of Customer
Service for GE Power Systems. This includes:
24x7 support of the PAC process for technical issues
24x7 support of the eCS process for all customer issues
24x7 support for gepower.com feedback forms
 

To Make your reservations for this exceptional TOUR

Email Larry Kirby:  lkirby@boisco.com

770-664-1001 Office

404-375-7435 Mobile

Don't miss this one!

Notice to vendors: If you would like to leave your business cards at the front table, please do so when you sign in.